Privacy policy

Last updated: February 27, 2026

UnBroken operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). UnBroken is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

1. Personal Information We Collect or Process

We collect contact details (name, shipping address, email), financial information (processed via PayPal), and transaction details. We also collect device and usage information automatically through Shopify’s platform.

2. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes. These include:

Shopify: Our hosting and platform provider.
Printful: Our fulfillment partner. To process and ship your order, we share your name and shipping address with Printful.
PayPal: Our payment processor. All payment transactions are handled securely by PayPal. We do not store or have access to your full credit card details.
Service Providers: Vendors who perform services on our behalf (e.g., data analytics, customer support).

3. Relationship with Shopify

The Services are hosted by Shopify. Information you submit will be transmitted to and shared with Shopify to provide and improve the Services. For more details, visit the Shopify Consumer Privacy Policy.

4. Security and Retention

No security measures are perfect, but we use industry-standard protocols via Shopify and PayPal to protect your data. We retain your information only as long as necessary for tax, legal obligations, or to maintain your account.

5. Your Rights and Choices

Depending on where you live (EEA, UK, USA, etc.), you may have the right to access, delete, or correct your personal information. You can opt-out of marketing communications at any time by clicking the "Unsubscribe" link in our emails.

6. International Transfers

We may transfer and process your personal information outside of your country of residence. When transferring data from the EEA or UK, we rely on recognized mechanisms like the European Commission's Standard Contractual Clauses.